Administrator

·  Professional and friendly service: from first point of contact onwards colleagues and external contacts must experience a highly professional and friendly service. As such, the jobholder must be a champion of the Company Values at all time.

·   Process and approval followed: it is critical that the correct process and approvals are followed in order to ensure that the daily operations of the company run smoothly.

3-5 major areas of responsibility with a brief description of the expected activities

Administration and Correspondence

·         Support the Admin team in day-to-day operations as required

·         Cover lunch/breaks as well as holiday/absence for Front of House Security and Hospitality

·         Answer incoming calls, emails, and direct queries to the appropriate staff members

·         Assist with internal requests and enquiries to the Admin team inbox

·         Process incoming and outgoing post & courier deliveries

·         Enable and issue access cards for colleagues, visitors and contractors as required

Scheduling and arrangements

·         Maintain the Redwood Calendar

·         Arrange meetings by scheduling appropriate meeting times, booking rooms and planning refreshments with the Hospitality Executive

·         Set up WebEx/Zoom/Teams calls

Travel

·         Act as the main point of contact for travel requests

·         Liaise with relevant agencies to produce travel itineraries for employees and customers, including flights, accommodation and vehicle hire. Where applicable, apply for work visas

Office environment

·         Ensure that the office is tidy and presentable at all times

·         Maintain stock lists and order office supplies as needed.

·         Check kitchen and print room stocks each day and replenish as required