M

Administrator

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Number of Applicants

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Job Description - Administrator

Rewards and Benefits on offer;

  • A permanent contract from day one.
  • 35 hour working week.
  • Newcastle based offices.
  • 25 days holidays + bank holidays increasing to 28 after 5 years
  • Pension - Employee 5% and Employer 3%
  • Parking on site
  • Death in service 3 times salary
  • Free Flu Jabs around flu season for those that wish to have them
  • Employee Assistance programme
  • Cycle to work scheme
  • Salary sacrifice Season ticket for the metro
  • A very secure, very well-established employer, with long term career progression.

The Company you will be working for;

MTrec Commercial is proudly representing our incredibly prestigious award-winning Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. This is a full time role working 35 hours.

They are now looking to recruit a permanent Administrator as soon as possible to join their highly trained team and to work in an unbelievable office environment.

The Role you will be doing;

  • Managing workflow of emails from clients and validating documents in addition to working through the diary system and chaser report.
  • Issuing letters and making calls when required in addition to ensuring any documentation is provided in a timely manner and that files are complete, accurate and up to date.
  • Ensuring an outstanding level of customer service is provided whilst adhering to the service level agreements in place.
  • General administration duties.
  • Able to act as a point of contact and work effectively with outside partners as and when required.

About you;

  • Good communication skills both written and oral.
  • Conversant with the relevant legislation and all FCA requirements.
  • Good knowledge of all processes, systems and products handled by the Admin.
  • Willingness to continue to develop any relevant knowledge or skills as required by the business.
  • Ability to work supportively and jointly with colleagues taking the lead when necessary.
  • Positive and determined approach to get the job done.
  • Treat customers fairly and demonstrates the required business culture and approach.
Original job Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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