Administrator

Administrator
Lincoln, Full Time, Permanent
Up to £28,000 per annum DOE

We are seeking an Administrator to join our Lincoln based client on a full time permanent basis. You’ll be providing administration support to Senior members of the team ensuring the company is represented in a professional and courteous manner.

THE ROLE

As an Administrator, your key duties will be the following:

• Always comply with the Financial Services and Markets Act 2000 and the relevant FCA rules, as well as, regulatory requirements and company policies
• Comply with the relevant compliance, Consumer Duty, T&C and financial crime (anti-money laundering, data security, anti-bribery, fraud, and corruption) procedures of the firm at all times
• Keep up to date with all relevant product, legislative and technical changes
• Preparing documentation for client meetings, packaging suitability letters, keeping the client files up to date in SharePoint, scanning and printing, keeping detailed file notes
• Maintaining accurate client data, policy information, and critical records using a back-office system
• Processing new business both online and via paper applications
• Responding to ad-hoc enquiries, processing letters of authorities, preparing valuations, updating platforms and providers
• Communicating with clients and providers via phone, email, post and occasionally face to face, assisting with incoming and outgoing post
• Occasionally providing administration support for local marketing initiatives

THE CANDIDATE

The ideal Administrator will possess the following skills:

• Excellent communication skills, a good understanding of Word, Excel, Outlook and Teams
• Basic understanding of investments, pensions and protection
• The ability to learn and understand the firm’s record keeping requirements and compliance procedures
• Good understanding of the major platforms and providers and up to date knowledge of their websites and forms
• Being self-motivated, efficient, thorough and forward thinking
• The ability to multi-task and manage several cases at once
• Self-organised and able to prioritise workload to meet agreed deadlines
• Proactive, high standards of accuracy and attention to detail

THE BENEFITS

As a Administrator, you will receive the following benefits:

• 25 days annual leave, increasing with length of service + birthday off
• Company pension
• Death in service
• Sick Pay
• Employee assistance plan
• Study leave
• Cycle to work scheme

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.

The services of Future Prospects are those of an Employment Agency.