Administrator

Our client is a small, friendly organisation known for its supportive culture and warm, welcoming environment. They are now looking for a customer focused Administrator to join their close-knit team. This is a fantastic opportunity for a college leaver or someone early in their career looking to break into an office-based role and build strong foundations in administration, coordination or customer care.

This is a varied and people-focused role where no two days are the same. You’ll be involved in a range of customer facing tasks while learning valuable skills in scheduling, communication, and coordination. This is a perfect opportunity for someone who enjoys being part of a team, is eager to learn, and has a proactive and upbeat approach.

Key Responsibilities:

• Liaising with clients on the phone in a professional and friendly manner
• Answering and directing incoming calls and emails
• Using Microsoft Office packages (Outlook, Word, Excel) to complete tasks
• Assist with diary management, scheduling, and coordinating appointments
• Updating and maintaining accurate records and internal databases
• Following structured administrative processes to ensure consistency and accuracy
• Supporting customer care and follow-up communications
• Collaborating with team members to ensure smooth business operations

Essential Attributes:

• A self-starter with a sunny, positive demeanour
• Excellent communication skills both written and verbal
• Enjoys speaking with a wide range of people
• Confident and professional on the phone
• Comfortable using Microsoft Office packages
• Process-driven with strong attention to detail
• Friendly, reliable, and a team player with a willingness to learn

Desirable (but not essential):

• Any previous customer service, retail, or office experience
• Experience with scheduling or diary management

Full training provided, attitude and personality are more important than experience