Administrator

Operating across the UK, this specialist within the automotive sector is searching for an experienced Administrator to join its warranty team and support a broad customer base.

What’s in it for you?

• Work hours: Monday to Friday, 9am to 5pm
• Salary guide: £25,000 to £30,000 depending on experience
• 22 days' holiday, increasing with length of service
• Regular incentives
• Access to a healthcare scheme
• Cycle to work scheme

Administrator Responsibilities:

• Oversee warranty claims from customers, from initial call through to completion
• Process warranty claims, ensuring claims are in line with company and manufacturing guidelines
• Handle invoices relating to warranties, working closely with accounts and customers
• Respond to queries relating to warranties, ensuring an exceptional service is delivered
• Ensure all administration work is handled in line with guidelines and is completed to a high degree of accuracy

Administrator Skills and Experience:

• Previous administration experience is essential, although training will be provided
• Knowledge of the automotive sector would be an advantage, and it would be preferred if you had gained hands-on experience within a warranty or service position
• Computer literate with MS Office experience, and knowledge of Autoline or Kerridge would be an advantage
• Customer-focused, able to resolve problems and deliver excellent service
• Strong communicator, confident liaising over the phone and professional in your approach
• Excellent organisation skills and able to prioritise