Administrator

Administrator 2 - Maternity Cover (Fixed-Term Contract)
Location: Dartmouth Guildhall Offices, Victoria Road, Dartmouth
Salary: SCP09 (£26,409) - SCP14 (£28,624)
Contract: Fixed-term for 14 months (maternity cover)
Hours: Full-time, 37 hours per week preferred (Monday to Friday, 8:30 am - 4:30 pm)
Reports to: Deputy Clerk

Are you an organised, customer-focused professional with a flair for administration and public service? Dartmouth Town Council is seeking a friendly and efficient Administrator to join our small but busy team on a fixed-term maternity cover contract. This role offers a varied mix of office administration, property bookings management, reception cover, and digital communications - ideal for someone who thrives in a community-centered environment.

Key Responsibilities

General Office Administration

• Act as a welcoming first point of contact via phone, email, and in-person

• Provide admin support to the Town Clerk and Deputy Clerk

• Handle council enquiries and direct them appropriately

• Liaise with South Hams and Devon County Councils on relevant matters

• Support project work and weekly planning for Council assets (Guildhall, Old Market)

• Assist with Parish Online and the RFO during invoicing season (March/April)

Bookings Management

• Manage bookings for council-owned properties and assets (e.g. Guildhall, Old Market, parks)

• Liaise with hirers, ensure rules compliance, risk assessments, and post-event checks

• Coordinate with caretakers and the Properties Team for setup and cleaning

• Oversee inventory checks and manage associated correspondence

Digital Communications

• Help manage the Council's social media accounts and website content

• Promote council events, assets, and bookings online

• Collaborate with the Clerk and Deputy Clerk to maintain clear and timely public communications

Market & Boatfloat Support

• Administer market bookings and trader records (e.g., insurance, licenses)

• Coordinate gazebo/stall setup with the Market Supervisor

• Assist in the management of the Boatfloat and boat parks

Person Specification

Essential Skills & Experience

• Excellent verbal and written communication skills

• Strong customer service and public-facing experience

• Proficient with Microsoft Office (Word, Excel, Outlook, etc.)

• Experience using website software (e.g., WordPress) and social media

• 5 GCSEs A-C (or equivalent), including English & Maths

Desirable

• Knowledge of the Dartmouth area

• Experience in local government or a similar administrative setting

• Ability to manage changing priorities and work both independently and in a team

• Conflict resolution experience

What You'll Bring

• A proactive, positive attitude

• Good planning and time management skill