Administrator

Job Title: Administration Clerk - Energy Contracts

Location: High Wycombe
Type: Full-time, Permanent
Salary: £25,390 pa

Hours: 730am-430pm with 1 hour for lunch

About the Role

We are seeking a reliable and detail-oriented Administrator to join our team in High Wycombe. This role is vital to the smooth running of daily operations and supports both the internal team and external clients. The ideal candidate will have excellent organisational skills, strong communication abilities, and be confident handling a variety of administrative tasks.

Key Responsibilities

Some of your daily duties will include:

• Job Recording & Tracking: Logging and updating job statuses to ensure tasks are completed on time and accurately.
• No Access Monitoring: Tracking and reporting instances where access to sites or properties has not been possible.
• Sickness & Absence Monitoring: Maintaining accurate records of staff sickness and absences.
• Client & Customer Communication: Acting as a key point of contact, responding to client and customer enquiries professionally and promptly.
• Complaint Management: Logging and following up on complaints, ensuring a timely and effective resolution.
• General Office Administration: Supporting the team with ad hoc admin tasks such as filing, email management, data entry, and document preparation.

• What We’re Looking For

• Previous experience in an administrative or office-based role
• Strong organisational skills and attention to detail
• Excellent verbal and written communication
• Ability to work independently and manage time effectively
• Confident using Microsoft Office (Word, Excel, Outlook)
• A proactive, solution-focused approach to challenges