Administrator

This Administrator position in the financial services industry focuses on supporting the customer service department with a variety of administrative tasks. The successful candidate will ensure smooth workflows and contribute to maintaining an excellent standard of customer satisfaction.

Client Details

This role is with a reputable organisation in the financial services industry. The company operates as a small sized business that values precision and efficiency to meet the needs of its diverse client base in West Malling.

Description

• Handle customer service-related administrative duties with attention to detail.
• Maintain and update customer records and internal databases accurately.
• Prepare and process documentation required for client transactions and inquiries.
• Support the customer service team by coordinating schedules and managing correspondence.
• Ensure compliance with company policies and industry regulations.
• Assist with compiling reports and analysis for management review.
• Respond promptly to internal and external queries in a professional manner.
• Provide general office support to the wider team as required.

Profile

A successful Administrator should have:

• Previous experience in a administrator or support role, ideally within the financial services industry.
• A good understanding of customer service principles and practices.
• Proficiency in Microsoft Office Suite and other relevant software tools.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills.
• A proactive approach to problem-solving and attention to detail.

Job Offer

• A hybrid working arrangement to support work-life balance.
• Annual Bonus
• A permanent position within a supportive and professional environment in W. Malling
• Opportunities for personal and professional growth within the financial services industry.

If you are an organised and detail-oriented individual looking to advance your career, apply now to join a leading organisation in West Malling.