Administrator

Administrator – Professional Services
Location: Eton, Berkshire
Salary: £24’509+ Excellent Benefits
Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Kickstart Your Career as an Administrator in a Professional Services Firm!

Are you a highly organised and detail-oriented Administrator looking for a dynamic office-based role?

Do you excel in providing outstanding customer service and managing multiple tasks in a professional environment?

This is a fantastic opportunity to join a well-established professional services firm based in Eton.
About the Role: Working within a friendly and supportive Support Staff Team, you will play a key role in providing administrative and customer service support. This role is ideal for candidates with administration, customer service, or office support experience who enjoy working in a structured, fast-paced environment.

Key Responsibilities:
Client Coordination & Customer Service
• Handle and manage incoming client enquiries via phone and email professionally and efficiently.
• Serve as the first point of contact for new clients, providing clear information about services.
• Guide clients through services and handle Free Advice calls, creating related client files.
• Maintain and update CRM systems, marketing databases, and internal records.
• Extract and analyse data to produce accurate client reports.
• Support marketing campaigns by managing outreach and data tracking.
General Office & Administration Support
• Answer reception calls and direct enquiries appropriately.
• Manage meeting room bookings and scheduling.
• Welcome and sign in visitors professionally.
• Assist with post room duties, scanning, faxing, and document management.
• Handle court runs, incoming/outgoing mail, and document filings.
• Liaise with IT, HR, and Finance for admin-related processes.
• Provide general office administration support as required.

What We’re Looking For:
• Minimum 2 years’ experience in administration, office support, or customer service roles.
• Strong communication skills with a confident and professional telephone manner.
• Excellent organisational skills and attention to detail.
• Ability to work effectively under pressure and prioritise tasks.
• A proactive, problem-solving mindset with strong teamwork skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems.
• Experience within professional services (legal, finance, consultancy) is advantageous.
• Minimum qualifications: 5 GCSEs (including Maths and English); A-levels in Maths and English preferred.
What’s on Offer:
• Structured career growth within a reputable firm.
• Supportive and friendly work environment.
• Birthday off.
• Pension scheme.
• Health plan scheme.
• Life insurance.
• Regular social activities.
• Convenient Eton-based office location with excellent transport links.
This is an exciting opportunity for a driven and ambitious administrator or office support professional to excel within a respected firm. If you have a passion for providing exceptional customer service, organisation, and administrative excellence, apply today!