Our client based in Kingston has an exciting opportunity for an Administrator to join their growing team.
Job Summary:
To provide a high standard of administrative/reception service to the Patient and the clinic
To work as part of the multi-disciplinary team
Respect the contribution of all members within the team/department and the importance of working together to ensure a high standard of patient care
Responsibilities:
Main contact person for all office equipment, maintenance, repairs, servicing and installation of the office and clinic
Assist the organisation's HR function by keeping personnel records up to date, assisting with any HR correspondence through to the office.
Process purchase orders as required
Maintain records of parts received
Diarise dates and send reminders of component that require servicing with manufacturers
To arrange courier and shipping to patients and manufacturers as per line managers requirements
To greet patients to the clinic, providing an efficient and Courteous service
Process patient correspondence, letters, reports and other documentation
Check/enter patient details on Meditech and other Systems
Report and respond to any system faults and errors
Prepare patient documentation for processing, including inputting or scanning
To unpack and book in as necessary all deliveries to the department
To pull/prepare in advance all files and orders for clinics.
Liaise with Clinicians as necessary re action concerning any discrepancies
Send text reminders in a timely manner re patient appointment
Action/Input all details from completed clinics onto Meditech ensuring all orders are imported
Assisting to maintain high standards of care, including:
Maintain a safe working environment, reporting incidents, accidents, complaints
Understand the need to maintain and respect patient confidentiality
Participate in annual performance appraisal
To provide admin cover at the clinic as requested by your manager
The above details are not exclusive or exhaustive and you may be called on, from time to time, to perform other tasks as directed by your manager to ensure the smooth and efficient running of the department
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