T

Administrator

salary Salary :

£20,000 - 24,000 yearly

Job Description - Administrator




Administrator



£20,000 - £24,000 per annum



Redhill, Surrey



Permanent, full-time







Our client, a leading Property Management company, is looking for a proactive Administrator with great customer service skills and the ability to work to a fast pace.



You’ll be at the forefront of ensuring smooth property operations by managing key activities, resolving customer queries, and collaborating with internal teams.







Key Responsibilities



  • Ensure all tasks are completed on time, working closely with internal teams to implement necessary improvements for seamless operations.

  • Take full ownership of your work, ensuring first-time resolutions to customer queries and issues.

  • Complete all activities assigned by the Team Leader, managing tasks to ensure timely progression.

  • Build strong relationships across departments to quickly resolve issues and deliver exceptional service.

  • Support the management of team mailboxes, ensuring queries are answered promptly and effectively.

  • Maintain and update internal databases accurately, ensuring all documentation is stored securely and confidentially in line with GDPR regulations.







Skills and Experience:



  • Proven experience in delivering outstanding customer service, always striving for first-time resolution.

  • Confident, articulate communicator in both verbal and written forms, capable of building relationships with clients and colleagues alike.

  • Demonstrable experience handling issues effectively, approaching problems with a creative, resolution-focused mindset.

  • Comfortable working independently, yet equally effective as part of a larger team.

  • Ability to prioritise tasks, manage time efficiently, and remain resilient under pressure.

  • Excellent IT skills, with a good understanding of social media and the latest technology.







By joining the team, you’ll be part of a forward-thinking company with a focus on innovation and excellence in property management and a collaborative team environment, and the chance to contribute to a company that values its employees and customers alike.



Office based, Monday to Friday, 9am - 5pm.







Required skills



  • Admin

  • Administrative

  • Administrative Support

  • Communication Skills

  • Computer Literate

  • Customer Service

  • Customer Services

  • General Admin

  • Property

  • Social Media





Application questions to consider:



  • Do you live close to Redhill Surrey?

  • Are you happy being office based Monday to Friday?

  • Do you have excellent written and verbal communication abilities?

  • Do you have excellent customer service skills?

  • Are you computer literate?











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