Administrator

• Open claims on the office case management system and conduct initial enquiries.
• Answer incoming telephone calls and deal with queries professionally.
• Carry out general filing duties, including correspondence, file management, and archiving.
• Open, sort, and scan incoming post.
• Collect and process outgoing post, including post franking.
• Make telephone calls to third parties and motor insurers.
• Process payments on the system and update claim records accurately.
• Request recovery engineer reports and payment packs.
• Provide PLP (Post Litigation Partner) administrative support.
• Photocopy, scan, zip, and prepare documentation as required.
• Assist with general office administration and ad hoc tasks.
• Ensure compliance with Gallagher Bassett and office procedures.
• Undertake any other duties as reasonably required
   

• Excellent attention to detail and accuracy.
• Strong organisational skills with the ability to prioritise workload effectively.
• A professional and confident telephone manner.
• A flexible and adaptable approach to work.
• The ability to work both independently and as part of a team.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)