Administrator - Car Rental Fleet

Location: Edinburgh

Salary: £26,416 plus quarterly bonus @ 8.6% of salary

In the role you will handle fleet tasks, including managing transporter trucks and overseeing fleet operations while assisting with car rental returns.

With the growing demands of fleet management and the need for timely vehicle movements, having a dedicated agent will help improve logistics, reduce delays, and enhance overall coordination.

This role will not only improve operational efficiency but also contribute to better customer service by ensuring vehicles are available as needed and returns are processed smoothly.

A well-managed fleet leads to increased reliability, minimised downtime, and a more professional service experience for customers, ultimately benefiting the business.

Shift Patterns:

• Early Shift: 07:00 - 16:00
• Late Shift: 10:00 - 18:00
• Saturday Shift: 08:00 - 13.00
• Overtime is paid for anything over 40hrs
• You work every other Saturday and get a day off through the week

Main duties:

• Source vehicles to meet customer bookings, working with the central fleet team and local branches
• Ensure the accurate completion of all vehicle documentation on the in-house rental system
• Organise repairs and warranty work to vehicles where necessary
• Accurately complete all fuel documentation daily
• To be commercially aware and recognise and report on prospective business opportunities and competitor activity.
• Handle telephone enquiries in a polite and professional manner.
• Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
• Work with the driving team delivering and collecting vehicles for our customers.

Key skills and attributes required:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Ability to work as part of a team.
• Communicate clearly, verbally and in writing.
• A positive attitude and professional appearance.
• Ability to influence others.
• Enthusiastic about selling and can respond positively to objections.
• Manages time effectively and completes tasks required.
• Ability to prioritise and remain organised when working under pressure.
• Attention to detail.
• Ability to work to procedures and follow instruction