Administrator / scheduler

We are seeking a dedicated Multiworks Coordinator to join our client based in Bromley. The ideal candidate should have strong coordination skills and excellent customer service skills to ensure their client's receive the best service possible.

Client Details

Based in Bromley, our client is a medium-sized organisation in the Business Services sector. They have a reputation for providing exceptional customer service and are highly respected within their industry.

Description

• Handling daily queries from engineers and customers via phone, email, and internal referrals
• Managing our CRM database, ensuring accurate records in line with GDPR compliance
• Scheduling work for engineers and overseeing progress from start to completion
• Researching and ordering parts, tracking delivery times for scheduled jobs
• Preparing quotations, liaising with customers to understand their needs, completing RAMS, and following up on engineer reports and outstanding quotes

Profile

A successful Multiworks Coordinator should have:

• A degree in business, administration or a related field.
• Proven experience in an administrative role
• Outstanding communication and customer service skills.
• Proficiency in using project management software and tools.
• Strong attention to detail and problem-solving abilities.
• Ability to work well in a team and autonomously.

Job Offer

• Career progression opportunities
• 20 days of paid annual leave, plus 8 days of bank holidays
• Company pension plan after successful completion of probation
• A supportive and friendly team environment