Administrator (Sizewell C)

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Administrator (Sizewell C)
Biffa
Sizewell C

Job Responsibilities 

• Answer, log, and resolve all inbound enquiries promptly and professionally, introducing new or improved services to customers where appropriate and ensuring all communications reach a satisfactory conclusion
• Monitor and order office supplies to maintain adequate stock levels
• Coordinate communication between departments and external subcontractors  to support smooth operations
• Manage calendars and travel arrangements for staff members efficiently
• Process invoices, expense reports, and assist with basic bookkeeping tasks while maintaining confidentiality of sensitive information

Qualifications 

• GCSEs (or equivalent) in English and Maths
• Valid UK driving licence
• Basic IT proficiency and knowledge (Microsoft Office, email systems, data entry),
• Basic knowledge of transport
• Proficiency in a customer service environment across face to face, phone, and email channels 
• Accurate data entry and use of the  operational systems
• Knowledge of data accuracy, record keeping, and confidentiality requirements
• A strong awareness of Health and Safety, security, and compliance within a safety critical environment with the ability to effectively communicate service changes and updates

Experience 

• Background in transport and logistics 
• Knowledge of  Management Systems, travel, or park & ride operations
• Familiarity with reporting, data monitoring, client facing summaries or delivering inductions/ onboarding sessions
• Experience working with a large infrastructure, construction, or regulated project with a strong understanding of management systems, helpdesk tools and  transport scheduling systems

Benefits 

• Ongoing career development, training and coaching - Because if you don't grow, we don't grow.
• Competitive salary.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Life cover.

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.