Administrator/Receptionist

Job Title: Administrative Assistant/ReceptionistLocation: Central Birmingham
Hours: 9-5:30pm Monday to Friday all in-office days

Key Responsibilities:Reception & Communication

• Operate and maintain the switchboard, screen incoming calls, and take detailed, accurate messages.
• Greet and assist visitors, including contractors, ensuring a professional and welcoming environment.
• Monitor and manage the shared inbox, distributing emails and post to relevant team members.

Office Administration

• Maintain and organise filing systems, both physical and digital.
• Photocopy, scan, and print documents, including legal documents such as leases.
• Update and maintain internal contact lists, including phone and client directories.
• Schedule and coordinate meetings, including monitoring boardroom availability.
• Provide refreshments for meetings and visitors as required.
• Manage weekly stationery orders, monitor stock levels, and maintain an order log.
• Carry out general ad hoc administrative duties as required.

Accounting Support (Ad Hoc)

• Scan and file supplier invoices.
• Assist in preparing service charge year-end files.
• Post invoices into the accounting system.
• Reconcile supplier statements to ensure accuracy and completeness.

Skills & Experience:

• Previous experience in an administrative or receptionist role preferred.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Ability to manage multiple tasks and prioritise effectively.
• Basic understanding of accounting processes is desirable but not essential.

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