Administrator/Receptionist

Job Description:

Clinic Administrator & Receptionist

Reading, RG1

Fixed-Term Contact until 30 April 2027

£29,300 + excellent benefits

Working Pattern

• 40 hours per week
• Monday to Friday
• Rotating shifts between: 07:15 - 15:45 and 09:45 - 18:15
• Occasional Saturday working may be required throughout the year

We make health happen

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.

You’ll help us make health happen by:

• Completing all reception administrative tasks accurately and efficiently
• Offering an outstanding customer service experience
• Contributing fully to the team and the team goals
• Ensuring compliance with all operational control standards i.e. quality standards, clinical governance, and legal requirements
• Ensuring safety of yourself, colleagues, and customers while in the centre

Key Skills / Qualifications needed for this role:

• Educated to GCSE level or equivalent
• Computer literate – proficient in MS Office packages
• Excellent communication (written and verbal) and interpersonal skills
• Ability to work as part of a team

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days’ holiday (increasing with service) + option to buy/sell
• 3 paid volunteering days
• Enhanced pension & life insurance
• Bupa health insurance
• Discounted dental cover
• Digital GP access
• Emotional and family wellbeing support
• Financial wellbeing resources
• Support for carers
• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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