Aftersales Advisor

Our client, a reputable franchise-approved motorcycle dealership based in Abingdon, Oxfordshire, is seeking to appoint a Motorcycle Aftersales Advisor. This role offers an excellent opportunity for experienced professionals passionate about motorcycles and customer service to join a dynamic team representing prestigious brands.

Benefits of the Aftersales Advisor:

Salary between £27,000 and £28,000 per annum, with bonuses realising on-target earnings of approximately £30,000 per annum
Overtime paid at standard rate
22 days annual holiday entitlement plus bank holidays (additional day off in lieu for bank holidays worked)
Full manufacturer-approved training programme
Staff purchase discounts on bikes, parts, servicing, and clothing
Access to online rewards platform with benefits across multiple retailers
Life assurance and company benefits package
Opportunities to work with iconic motorcycle brands
42.5-hour working week, Monday to FridayDuties of the Aftersales Advisor:

Promote and uphold the dealership’s aftersales service and customer satisfaction levels
Engage with customers to provide expert advice and build ongoing relationships
Sell motorcycle-related clothing, accessories, and merchandise
Manage stock levels, ensuring parts are correctly stored and procurement is aligned with workshop requirements
Pre-pick parts for workshop jobs to facilitate an efficient workflow
Process customer payments and invoices accurately as the Aftersales Advisor
Manage walk-in customers, providing high standards of service exceeding expectations
Support workshop operations by ensuring parts availability and timely delivery
Maintain a clean and organised workshop environment, adhering to health and safety regulations
Contribute to the dealership’s reputation through professional and knowledgeable serviceRequirements of the Aftersales Advisor:

Proven experience in customer service, ideally within automotive or motorcycle retail environments
Knowledge of high-end motorcycles and brands preferred
Organisation skills with a track record of meeting targets
Strong team player with excellent communication skills 
A UK motorcycle licence with minimal points is highly desirable but not essential if you possess an active passion for motorcycles
Ability to work well under pressure and handle multiple tasks effectivelyContact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement, covering Abingdon and Oxfordshire, today to discover more about this fantastic Aftersales Advisor opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career
Only candidates based in UK and eligible to work in UK are allowed