Aftersales Executive

Hartwell Abingdon are seeking a Service Advisor to come and join the team where we represent Omoda/Jaecoo, Ford Commercial Vehicles and GMW Ora.

Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you
looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.

Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years. Operating across 11 locations across the country. 

Key responsibilities of the Service Advisor:·

• Deal with any customer enquiries over the phone and face to face


• Ordering, booking out parts, invoicing and taking payment


• Checking in parts deliveries


• Assisting with parts stock check


• Liaising with the workshop, service advisors and customers


• Ensuring prices are entered onto VHC within required time


• Contact customers offering special promotions that are available from time to time


• Pick parts and check for damage or shortages


• Pre-pick parts for those jobs pre-booked into Workshop.

The ideal Service Advisor:

• Retail / administration / reception experience.


• Good telephone manner.


• Excellent customer service skills.


• Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.


• Full, valid and clean UK driving license.


• Candidates must have the ability to communicate at all levels.


• Full training will be provided.

Rewards & Benefits

• 22 days annual holiday


• Workplace pension scheme


• Staff discounts


• Career opportunities


• On site parking 


• Free parking 


• Company events


• Health and wellbeing 


• Employee Benefit portal