Air Import Operations Coordinator

Air Import Operations Coordinator

Location: London Heathrow, LHR
Salary: £34,000 - £39,000
Monday - Friday | 8:30am - 5:30pm
Permanent Position

The Opportunity

We're recruiting for an experienced Air Import Operations Coordinator to join a well-established global logistics and supply chain business.

This is an excellent opportunity for someone with strong air import freight forwarding experience who enjoys taking full ownership of shipments and delivering a high level of service to customers.

You'll manage air imports from arrival through to final delivery, working closely with customers, airlines, overseas agents, customs and internal teams to ensure shipments move smoothly, compliantly and on time.

The Role

Managing air import shipments from arrival through to final delivery
Coordinating customs clearance, documentation and delivery requirements
Liaising with customers, airlines, overseas agents, carriers and internal teams
Tracking shipments and providing accurate, proactive customer updates
Handling rates, quotations, routing and transport arrangements
Ensuring import documentation is complete and compliant
Managing job costing, billing and shipment profitability accurately
Identifying efficient and commercially viable transport solutions
Maintaining high standards of operational performance and customer service
Supporting the wider operations team when required

About You

We're looking for someone with previous experience within air freight forwarding, ideally handling air imports independently.

You'll ideally have:

2+ years' freight forwarding or international logistics experience
Strong knowledge of air import operations
Good understanding of customs clearance and import documentation
Confidence managing shipments from start to finish
Excellent communication and customer service skills
Strong organisation and attention to detail
The ability to manage multiple shipments and priorities in a fast-paced environment
A proactive, commercially aware approach to freight operations

What's on Offer

£34,000 - £39,000 salary
Monday to Friday working hours
Permanent opportunity with an established global logistics business
A busy and varied air freight operations position
Opportunity to develop within an international logistics environmentIf you're an experienced Air Import professional looking for your next move around the LHR area, I'd be keen to speak with you.

Apply today or get in touch for a confidential conversation.

WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy
Only candidates based in UK and eligible to work in UK are allowed