Antisocial Behavioural Officer

Make a real difference in communities. Join us as an Antisocial Behaviour Specialist.

Our client is seeking a committed and knowledgeable Antisocial Behaviour Specialist to join their Housing team. In this key role, you’ll provide expert advice, guidance, and training to ensure an effective, trauma-informed response to antisocial behaviour (ASB) across a varied portfolio of general needs, supported, and intensive housing accommodation.

• Provide coaching and support to Housing Officers and Team Leaders, enabling them to deliver a person-centred, trauma-informed approach to ASB reports
• Lead on prevention, early intervention, and enforcement, using tools such as ASB action plans, mediation, and recovery actions for complex cases
• Support and embed best practice case management through regular training and coaching, ensuring consistent and high-quality responses across the service
• Oversee a robust case management system and ensure regular case reviews with clear action plans
• Triage all ASB cases for safeguarding concerns, ensuring referrals to statutory services are completed and outcomes tracked in line with service standards
• Keep teams up to date with relevant legislation, ensuring any changes are communicated clearly and reflected in practice
• Work closely with teams to build a supportive and accountable response to ASB that protects victims and addresses the behaviour of perpetrators

• Knowledge of antisocial behaviour legislation and enforcement tools
• Proven experience handling complex ASB cases in a housing or related setting
• Confidence in coaching, training, and supporting teams
• A proactive and customer-focused approach, with a commitment to safeguarding and inclusion
• Understanding of trauma-informed and person-centred working practices