Application Duty Technician

Application Duty Technician in Winchester (SO21) | Experis Search Search These jobs were popular with other job seekers E2 Courseware Developer Raytheon Fareham (PO14) £10000 - £100000 per annum 3 weeks ago Solutions Consultant STSdefence Haslar, Gosport (PO12), PO12 1AF Competitive salary and Corporate Benefits 3 weeks ago Marketing Executive Executive Integrity Ltd Swanwick, Southampton (SO31) From £25,000 to £30,000 per annum 2 weeks ago Water Design Manager AECOM Basingstoke, Hampshire Competitive 18 hours ago NEW Mobile Vehicle Technician - Southampton RAC Southampton (SO14), SO14 0AA £40,170 - £44,385 per year 1 day ago Principal designer Carriera Abbotts Barton, Winchester (SO23), SO23 7TW £50k - 55k per year + Car allowance + Benefits Package 2 weeks ago Head of Digital Get Staffed Online Recruitment Winchester (SO23) Competitive 3 weeks ago Marketing Executive Pybus Recruitment Stockbridge, Hampshire From £29,000 to £31,000 per annum 4 weeks ago Account Manager Get Staffed Online Recruitment Winchester (SO23) £40000 - £45000 per annum 3 weeks ago Applications Engineer Sterling Bridge Limited Fareham (PO15) From £28,000 to £32,000 per annum 4 days ago E2 Courseware Developer Raytheon Fareham (PO14) £10000 - £100000 per annum 3 weeks ago Solutions Consultant STSdefence Haslar, Gosport (PO12), PO12 1AF Competitive salary and Corporate Benefits 3 weeks ago Marketing Executive Executive Integrity Ltd Swanwick, Southampton (SO31) From £25,000 to £30,000 per annum 2 weeks ago Water Design Manager AECOM Basingstoke, Hampshire Competitive 18 hours ago NEW Mobile Vehicle Technician - Southampton RAC Southampton (SO14), SO14 0AA £40,170 - £44,385 per year 1 day ago Principal designer Carriera Abbotts Barton, Winchester (SO23), SO23 7TW £50k - 55k per year + Car allowance + Benefits Package 2 weeks ago Head of Digital Get Staffed Online Recruitment Winchester (SO23) Competitive 3 weeks ago Marketing Executive Pybus Recruitment Stockbridge, Hampshire From £29,000 to £31,000 per annum 4 weeks ago Account Manager Get Staffed Online Recruitment Winchester (SO23) £40000 - £45000 per annum 3 weeks ago Applications Engineer Sterling Bridge Limited Fareham (PO15) From £28,000 to £32,000 per annum 4 days ago Application Duty Technician Experis View Profile Winchester (SO21) Permanent Published: 1 day ago Up to £48000 per annum Application Duty Technician Experis ROLE TITLE: Application Duty Technician LOCATION: Hursley 5 days per week ASSIGNMENT LENGTH: 12 Months Salary: £48,000 per annum CLEARANCE: ***The ideal candidate will have active SC Clearance to be considered*** We are actively looking to secure a Application Duty Technician to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Application Support providing Level 2/3 Support on a one-of-a-kind National Critical Infrastructure system working closely with the client, third parties and delivery teams to ensure 99.99% SLA. Working in Live Service, the role provides plenty of variation but at its core will see the applicant working to resolve user incidents from problem diagnosis through to subsequent restoration of Service/implementation of fix. Role Overview We are seeking a Duty Technician to support and maintain critical IT services within a complex enterprise environment. This is a hands?on, operational role focused on incident resolution, transaction tracing, service stability, and stakeholder collaboration , working closely with internal teams, suppliers, and third?party partners. The successful candidate will act as a technical escalation point , leading troubleshooting efforts, supporting service operations, and onboarding new clients onto supported solutions. Key Responsibilities Monitor, support, and maintain live services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third?party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems, and requests Produce and contribute to service and incident reporting , including root cause analysis Collaborate with suppliers and service partners to resolve complex technical issues Support the onboarding of new clients onto supported solutions Participate in issue resolution sessions and contribute to continuous service improvement Ensure adherence to operational processes, security standards, and service KPIs Essential Skills & Experience Strong experience with monitoring and incident management tools , including: Netcool ServiceNow (SNOW) SolarWinds Solid scripting and data skills, including: PowerShell SQL Oracle Enterprise Networking expertise , including: VLANs Firewalls Packet filtering rules IPSec VPNs Wide Area Networking (WAN) knowledge , including: BGP SD-WAN Strong understanding of Web Proxy infrastructure and internet access patterns , including: Proxy servers SSL/TLS decryption Web applications Proven troubleshooting expertise , with confidence leading incident resolution calls Comfortable working with external suppliers to resolve connectivity and service issues Strong communication skills and ability to operate in high?pressure environments Desirable Skills Experience with AIX Exposure to AWS , particularly: EC2 VPC Working Style & Attributes Calm, structured, and methodical approach to issue resolution Proactive mindset with a focus on service improvement Comfortable operating as part of a rota or duty function (if applicable) Strong stakeholder management and collaboration skills Willingness to take ownership and drive issues to resolution In Short Industry Recruitment Founded 1987 Location UK Company size 5000+ About Us Experis delivers talent with the powerful combination of the technical skills you're after multiplied by the soft skills that are harder than ever to find. Offering IT resourcing, project solutions and managed services, we enable organisations to cultivate individuals and teams prepared for the digital age. Experis is part of the ManpowerGroup family of brands. ManpowerGroup is
the world leader in innovative workforce solutions, connecting human
potential to the power of business Who We Are We're Experis - the professional resourcing arm of ManpowerGroup and
the largest IT recruiter in Europe; placing more than 44,000 experts
into IT every day. We're a different kind of talent company with a reputation as the
global leader in professional talent and workforce solutions. That's
why over 80% of the Fortune Global 500 turns to us for the professional
talent that will set their business apart. Diversity and Inclusion We pride ourselves on our ability to make a difference to the individuals, communities, and organisations we work with. Social responsibility really is at our core; and we are committed to developing socially inclusive work environments for the long term. In fact, our commitment to sustainability has been recognised in a number prestigious organisations, including the Ethisphere Institute, who named us as being one of the World's Most Ethical Companies for 14 consecutive years, and Fortune Magazine, who listed us as one of the World's Most Admired Companies for 14 years in a row. Develop Your Career Unlocking talent is what we do. Through a structured career ladder
which incorporates extensive training, coaching and mentoring
opportunities, we'll empower you with the tools you need to achieve your
personal best. We'll work with you to build a development path that's aligned to
your aspirations - whether you're at the very start of your career or a seasoned professional. We offer one-day training courses,
digital learning, leadership programmes and many other development
initiatives. Rewards and Recognition Our role is to help our employees develop their careers through
planning, coaching and training. We recognise everyone’s contribution to
our success and reward achievement at every level. Along with generous
commission and bonus schemes, we offer a variety of on-the-spot rewards -
from bottles of fizz, team nights out, and extra days off; to
thrill-seeking experience days, social events and money off vouchers. Similar Application Duty Technician Jobs Popular with Other Job Seekers E2 Courseware Developer Raytheon Fareham (PO14) £10000 - £100000 per annum 3 weeks ago Solutions Consultant STSdefence Haslar, Gosport (PO12), PO12 1AF Competitive salary and Corporate Benefits 3 weeks ago Marketing Executive Executive Integrity Ltd Swanwick, Southampton (SO31) From £25,000 to £30,000 per annum 2 weeks ago Water Design Manager AECOM Basingstoke, Hampshire Competitive 18 hours ago NEW Mobile Vehicle Technician - Southampton RAC Southampton (SO14), SO14 0AA £40,170 - £44,385 per year 1 day ago Principal designer Carriera Abbotts Barton, Winchester (SO23), SO23 7TW £50k - 55k per year + Car allowance + Benefits Package 2 weeks ago Head of Digital Get Staffed Online Recruitment Winchester (SO23) Competitive 3 weeks ago Marketing Executive Pybus Recruitment Stockbridge, Hampshire From £29,000 to £31,000 per annum 4 weeks ago Account Manager Get Staffed Online Recruitment Winchester (SO23) £40000 - £45000 per annum 3 weeks ago Applications Engineer Sterling Bridge Limited Fareham (PO15) From £28,000 to £32,000 per annum 4 days ago Engineering jobs Engineering jobs in Winchester Software Development jobs Software Development jobs in Winchester Jobs in Winchester Totaljobs About us Work for us Media centre Partners Jobseeker Jobs Jobseeker login Salary Planner Jobseeker help centre Career advice Recruiter Courses Advertise a job Recruiter login Contact us – recruiters Recruiter advice Recruit internationally Let's connect Apps Privacy policy Terms and conditions Cookies Compliance Accessibility The Stepstone Group UK Ltd © 2026