Application Support Specialist

We are currently recruiting on behalf of one of our Cambridge based clients who are looking for an Application Support Specialist to join their team on a full time, permanent basis with options of hybrid working.

Key responsibilities will include:

• Providing 1st line support for staff members on bespoke, in-house applications, and escalating where necessary
• Providing training and support on systems to both technical and non-technical staff
• Working closely with the IT and Operations team to maintain and update software
• Working with large datasets and assist with data management across the company
• Ensure compliance with company policies and procedures
• Contribute and assist with software projects and upgrades

The successful candidate will have:

• Experience in a similar technical role such as Service Desk or Helpdesk
• Have excellent communication and interpersonal skills enabling you to impart technical knowledge to a range of stakeholders
• Ability to learn on new systems quickly and work in a fast paced environment
• Have excellent planning, organisational and troubleshooting skills
• Advanced Microsoft Excel skills

If this role looks like your next challenge, please contact Sam ASAP or apply via this advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.