Applications Specialist

Make a global impact supporting cutting-edge diagnostic technology! We're looking for an Applications Specialist to join our growing team – travel, train, and transform healthcare delivery.

Applications Specialist - Global
Field-based with international travel

• Full time, permanent
• £40,000 per annum
• Excellent benefits!

Please Note: Applicants must be authorised to work in the UK

Genedrive is a pioneering molecular diagnostics company committed to developing and delivering rapid, point-of-care genetic testing solutions that save lives and improve patient outcomes. With a strong focus on innovation and accessibility, we specialise in providing advanced tools for identifying genetic variants, empowering healthcare professionals across the globe.

The Role

As a Global Applications Specialist, you'll play a vital role in ensuring our diagnostic systems meet the diverse needs of our global customers. You’ll be the technical expert, supporting installation, training, troubleshooting, and optimisation of our Genedrive System.

Key Responsibilities:

• Support Genedrive System installations, annual maintenance, and user training
• Troubleshoot application-related issues for Genedrive, MT-RNR1, and CYP2C19
• Partner with Business Development teams during sales and technical meetings
• Contribute to the development of manuals, IFUs, and marketing materials
• Deliver operational training to lab technicians and POCT coordinators
• Provide ongoing customer support and monitor system performance
• Prepare detailed field reports and contribute to CRM records
• Support international demo logistics, evaluations, and installations
• Participate in system validations for clinical implementation
• Assist in strategic marketing and competitive market mapping
• Comply with ISO, GDPR, and company policies and procedures

Benefits:

• 25 days holiday + bank holidays (calendar year)
• Royal London pension scheme (5% employee, 3% employer)
• Cycle to Work scheme
• Private healthcare after probation
• Non-contractual annual bonus scheme
• Death in service benefit (4x salary)
• Group income protection scheme
• Share Option Scheme (after 1 year)
• Share Incentive Plan (after 3 months – buy 1, get 2 free)

The Ideal Candidate:

You’re a confident, self-motivated professional with a passion for healthcare innovation. You’re hands-on, great with people, and thrive in dynamic, international environments. About you:

• Technical background in IVD or POC clinical/medical settings
• Degree in Biology, Molecular Biology, Engineering, or related field
• Strong communicator with excellent presentation skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Fluent in English (written and verbal)
• Exceptional attention to detail and time management
• Capable of working independently and collaboratively
• Comfortable with up to 75% travel (including international)

Join us on a journey to redefine the future of diagnostics. Your expertise could change lives globally.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Clinical Applications Specialist, Field Service Engineer, Biomedical Engineer, Molecular Diagnostics Specialist, Medical Device Trainer, Technical Support Scientist, IVD Applications Manager, Point-of-Care Consultant, Product Support Specialist, Healthcare Technology Specialist