Apprentice Attendance officer

The Queen Elizabeth Academy are seeking an organised and motivated Apprentice Attendance Officer, to improve attendance and punctuality to the academy and promote the importance of good attendance. This is a great opportunity to gain valuable experience whilst working towards a level 3 business administration qualification. 

Working week 

Monday to Friday (term time only) 

37 hours per week total

Daily hours to be confirmed

Wage

£7.55 per hour 

Wage rises to National Minimum Wage after 12 months if over 19 years old. 

Qualification 

Business Administration level 3 standard 

Duration: 18 months 

Training Provider: LMP Education

Duties and Responsibilities 

Attendance

• Daily monitoring of attendance for all students.
  


• Identify children and families who require support with their attendance.
  


•  Liaise with SLT, Head of Houses and Teachers and other relevant staff regarding students who are of concern.
  


• Raise attendance issues with parents; meet with both parents (if applicable) and students in order to support them to improve their attendance. 


• Prepare letters for families to address attendance issues as per academy policy.
  


• Meet with the appropriate external agencies regularly and refer students who are not meeting their attendance targets.
  


• Attend meetings with any appropriate external agencies as a representative of the academy and liaise with relevant staff in order to support students to successfully improving their
  attendance.
  

Responsible for:

• Participating in the performance and development review process, taking personal responsibility for identification of learning, development and training opportunities in discussion with line
  manager.
  


• Complying with individual responsibilities, in accordance with the role, for health & safety in the
  workplace.
  


• Ensuring that all duties and services provided are in accordance with the academy’s Equal Opportunities Policy.
  


• Using BROMCOM, and any other computer applications which the academy implements.
  


• Using Microsoft Office programmes – Excel, Word, Outlook etc. – produce reports and letters,
  applying punctuation, spelling and grammar, contributing to style and presentation of documents (proof-reading skills are essential).
  


• Answering the telephone and filtering calls and emails, dealing with queries personally, where possible; enlist assistance when necessary and appropriate.
  


• Recording messages using the academy’s standard operating procedure and distribute to members of staff accordingly.
  

Resources
• Operate relevant equipment and effectively use resources.
• Provide advice and guidance to staff, pupils and others.
• Undertake research and obtain information to inform decisions.
• Assist with the marketing and promotion of the school.
• Participate in the selection and management of equipment and resources.
• Ensure the production and distribution of high-quality published materials.

Skills and Attributes

• Good interpersonal skills including mediation and conflict resolution.
  • Demonstrate the awareness of risk.
  • Literacy and numeracy skills.
  • Ability to build good relationships with students, their families and other agencies.
  • Firm but fair attitude and willingness to support and advocate academy policy.
  • Ability to deal with difficult situations.
  • Effective communication with students, carers and other professionals.  

Education and Training

Maths and English at GCSE level A-C (4-9) or functional skills equivalent - Essential

About the employer 

The Queen Elizabeth Academy is an 11-16 mixed academy based in Atherstone with approximately 715 pupils on roll. Following our Ofsted inspection in June 2022, we retained our “Good” rating, a real testament to the hard work and dedication of our staff and students. Ofsted commented the pupils were “respectful of each other’s views and are exceptionally supportive. Pupils behave well. They are proud of their school and the improvements that have been made in recent years. Pupils enjoy school and know that leaders and staff have the highest expectations for them

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