Archive and Data Administrator

We have an exciting opportunity for a Archive and Data Administrator to join our Amersham (preference), Leeds (preference), Cheltenham (preference), Birmingham, Bristol, or Liverpool office, providing you are willing to travel to other offices as and when support may be required (expenses covered). This is a full-time, permanent position with hybrid working (1-2 days in the office).

Our Core Business Services (CBS) hub is based within the central operations business area and provides core business support services, managing key areas of archive and data management, corporate business travel solutions, office essential procurement and supporting the wider business in service delivery. This role delivers effective and efficient administration and project support, acts as the first point of contact for our internal clients and peers to ensure hub area service requests are arranged and escalated to hub team members appropriately.

A snapshot of your day:

• Administration of file management and archive processes; and be a super user of the archive and data portal, cleansing data and provide training and support to local office teams, reviewing data retention dates, preparing files for future destruction etc
• Support office teams with the retrieval and return of files/boxes to offices when required and work with them to track files/boxes, ensuring efficient cycle of recall and return is maintained and accountable.
• Prepare and update spreadsheets for the confidential destruction of files and administer on demand scanning requests and support ad hoc projects.
• Support the local archivist network by providing best practice guidance and training as needed, including regular contact, conducting office visits to review archive status, and offering hands-on support for ongoing and upcoming projects.
• Administration of SharePoint information and responding to helpdesk service requests
• Support efficient team meetings with scheduling, capturing actions and creating agendas and support with planning the team annual away day
• Provide administrative support to Core Business Services Hub as required, including 1-2 hours per week as a Telephonist covering the main switchboard (training provided)
• Support with financial processes, e.g., raising purchase requisitions and invoice reconciliation.
  

We would love to hear from if you have:

• Previous experience in an administrative or data/document/record management role
• Good organisational and administrative skills
• Intermediate level skills in Microsoft Office 365 and other general office systems e.g., Outlook, Word, Excel, PowerPoint, SharePoint, MS Teams, Internet).
• Experience using database systems and customer service ticket requests systems
• Excellent demonstrable attention to detail and high level of accuracy
• Good understanding of GDPR legislation and data protection (for administration / file management purposes)
• Confident to communicate at all levels and be to maintain confidentiality and be professional in all matters
• Experience of working in professional services environment, or ability to demonstrate a clear understanding of culture, behaviour and conduct required
• Ability to demonstrate successful working relationships within a team

What's in it for you:

• Competitive discretionary annual bonus.
• Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading.
• A generous pension scheme where we contribute 8% of your salary from day one of your employment.
• Employee Assistance Programme to support you and your family through any concerns or challenges you may experience.
• A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, gym membership, travel insurance and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies.