Area Manager

Job Description

We're Burgerism!
Our goal is to become the Domino's for burgers, offering fans a made-to-order, restaurant-quality smashed burger for delivery and collection. We're 100% digital and fully focused on off-premise dining (we don't do restaurants!).

Since we started in 2018, we've become a cult burger brand across the North West. We're proud to be the most ordered meal on Deliveroo, and the #1 most ordered burger on Uber Eats, in Manchester - and have been recognised as one of Britain's Top 10 burgers according to The Times.

Role Description:
You'll be responsible for overseeing the success of our stores - in an ethos that is right for Burgerism (and our unique way of doing things). In addition to multi-site PnL control, some of the day-to-day tasks will include store visits, manager support, manager

development/training,

recruitment, nourishment of our store culture, quality control, and oversight of store systems/KPIs. Equally, we'll look for you to understand and optimise the customer experience and have a passion and care for everything we do - from the food we cook, to the way we pack our orders. Attention to detail matters a lot at Burgerism.

This role will report into our Dir. of Ops.

We care a lot about character.

And we look for behaviours / traits that align with our values:
You'll have a tendency to

give praise

rather than find fault - hospitality is a busy environment and we look to positively reinforce rather than constantly criticise.
Belief!

- in our team, our mission, and in yourself. Burgerism is building a unique business and we look for people who truly buy into what we do.
Keep it real

- we're an authentic, inclusive organisation with zero tolerance for egos. We don't cut corners, we fake nothing and we love to keep it real in everything we do.

Qualifications / experience:
QSR experience is essential - we're looking for someone who truly understands quick-service restaurants, and the culture within.
Evidence of Store PnL management; you'll need to understand how to control the bottom line.
Multi-site experience.
Delivery/digital hospitality experience.
Cultural obsession - you understand the value of great teams and know how to nourish a unique culture.
An ability to develop an internal progression pathway for our team members.
Basic experience in HR, including remuneration planning, employee relations, and performance management.
Excellent communication and interpersonal skills.
We'd love to see first hand experience of taking a business on a journey; scaling a business is a different challenge to

maintaining/running

a business.

This is a hands-on role and will involve being in and amongst our store teams on a regular basis. We value someone who is willing to spend time in our stores to gain a deep understanding of the nature of our operation, workplace, team and culture.