Area Security Installation Supervisor

Key Purpose of the Job:

Area Install Supervisor to assist the Installation Manager and Installation Teams in delivering performance, quality control and exceptional performance and customer service. Providing a field-based link between the Installation Department to ensure projects are delivered on time and within budget. To be provide a high level of field technical expertise across all Intruder, Alarm, CCTV, Access Control. (Fire Alarm systems where applicable).

Key Job Responsibilities:

• Support the Installation Manager (IM) in all aspects of the business
  


• Role consists of 60% installing and 40% supervising but can change depending on workload
  


• Assist schedulers with engineer skill matrix to maximise performance.
  


• Assist schedulers in advising on parts compatibility or alternative parts
  


• Attend operational meetings and project pre-start meetings
  


• Monitor larger installs via site visits and audit reporting
  


• Understand NSI standards and support your team to enforce these.
  


• Ability to work within project time constraints, identifying and communicating without delay any potential risks to the project delivery dates.
  


• Ensure the health, safety and welfare of yourself and the team in accordance with company policy.
  


• Assist with assessing field-based engineer’s performance and continuous improvement
  


• Monitor poor performance and develop improvement plans locally, assist with improvement of engineer performance by application of company procedures where necessary
  


• Support engineers technically and assist with problematic sites to resolve any issues
  


• Assist the IM with project implementation and report project issues or risk.
  


• Carry out subcontractor audits, ensuring performance is in line with standards and KST requirements in terms of quality and 100% compliance.
  


• Carry out engineer & technical audits, meter calibration & ladder inspections in line with the company planner to ensure 100% compliance.
  


• Carry out fleet audits and stock take of team vehicles in line with company procedures.
  


• Carry out internal health and safety audits and spot checks
  


• Provide reports and feedback on sub-contractor installations
  


• Adhere to and promote health and safety always.
  


• Carry out audits in line with company procedures to ensure 100% compliance
  


• Field based presence for any complaints
  


• Support the IM in all aspects installation delivery to meet the demands of project and business requirements
  

Requirements

Essential Requirements:

• Customer focused & excellent people skills
  


• PC Literate
  


• Technical knowledge of multiple disciplines including Intruder, CCTV, Access Control
  


• Understanding of all current industry standards across all disciplines
  


• Experience in installation of the disciplines
  


• Team player & lead by example
  


• Strong interpersonal and communication skills
  


• Self-motivated and confident
  


• Ability to prioritise workloads
  


• Be an ambassador for Kings always, displaying quality and excellence in all dealings with external and internal customers and suppliers
  


• Ability to work within a continually changing environment
  

Desirable Requirements:

• Network/IP based product experience
  


• SMSTS or SSSTS qualification
  


• Previous experience within a senior engineer/supervisor position
  


• ECS/CSCS card
  


• IPAF
  

Benefits

Why work for us?

• Performance Related Pay - opportunity to earn up to additional £2,000 yearly (paid quarterly)
  


• Paid Travel time after 30 minutes
  


• Paid Overtime at premium rate
  


• Full Remote Technical Support
  


• Company Vehicle with private use option
  


• Life Insurance
  


• Company Health Care Plan
  


• 25 days holiday + 8 bank holidays
  


• Day back in lieu when bank holiday worked
  


• Immediate start available
  


• Career development opportunities
  


• Referral Scheme
  


• Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on real savings for everyday needs
  


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