Area Support Manager

JOB SPECIFICATION

Reports to: Regional Support Managers (RSM)

Contract: Permanent

Based: Glasgow HQ

Salary: £37,000 per annum

Working hours: Shift Pattern 6 On 3 Off

3-Day shifts: 07:00 - 19:00

3-Night Shifts: 19:00 - 07:00

3 Days off

Please note that this may vary from time to time to ensure we meet the needs of the business.

This role involves driving to various sites across the region, therefore a full UK Driver's Licence is an essential requirement.

SIA Licence required.

ABOUT PRIME SECURE

We are an award-winning, privately-owned, Glasgow-headquartered business providing security system and guarding services to our blue-chip customer base across the UK. This role is based at our Glasgow HQ.

We are growing quickly and have ambitious plans to achieve a turnover of £50m per annum by 2030. We embrace new ideas and change and value everyone’s input into how we continue to thrive and grow.

Due to growth in the business and internal progression within the team, we are now looking to increase the size of our team of 2 Area Support Managers to 3. Could this be your next employment opportunity?

ABOUT THE ROLE

· Liaise with Regional Support Manager

· Manage and react to shift blow-out across the business

· Officer Compliance & Welfare Visits

· Site Training

· Site Inspections

· Respond to incidents and co-ordinate any reports

· Site Visits (via office based company vehicle)

· Use of People Hours scheduling app to ensure scheduling is up to date

· Ensure a clean vehicle

· Daily Logbook Inspections

· Engage with the local community

· Delivering advice and reassurance to the public

Our core values:

WHO YOU ARE

· You are an effective communicator

· You have experience in a similar role

· You have customer-facing skills and excel at building lasting relationships

· You have strong problem-solving skills

· You have strong administrative skills

KEY RESPONSIBILITIES

• Point of contact for out of hours enquiries
  
• Officer Compliance & Welfare Visits
  
• New site setup, Staff Inductions
  
• Incident Response
  
• Key Holding Response
  
• Patrolling Communities
  
• Record Incidents
  
• Gather evidence and intelligence
  
• Establish good relationships within the community and local services
  

TEAM REPORTING & STRUCTURE

Reports to the Regional Support Manager

Requirements

Benefits

Benefits:

• Cycle to work scheme
  
• On-site gym
  
• Paid volunteer time
  
• Profit sharing
  
• Referral programme