Artworker and customer care

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Job Description - Artworker and customer care

Job Description

We don’t care what you look like, as long as you’re good.

At Ghdigital we are offering you the chance to work with a passionate team of print professionals. Our expertise mean we work with high-end arts-based partners like the Edinburgh International Festival (Eif) and theaters across Britain; to large corporate clients such as Scottish Swimming and Event Scotland.
We strive to be industry-leading in both our environmental and ethical approach to business. Our 20-year-long history in the industry, coupled with our 5-year sustainability branding partnership with the eif leaves us in the best position to lead positive change. A challenge we embrace fully.
It is our mission to build a team of talented, like-minded individuals who understand the importance of quality to the end customer.
We are looking for resilient and passionate team members who enjoy a fast-paced and challenging work environment. No two days are the same. It is critical that you are honest, have high standards and a keen eye for detail.
We work as a team so you must be able to communicate and handle responsibility.
At Ghdigital we embrace change as an opportunity, there is plenty of both in our company. The only limit to how far you progress is your ambition and skill.
We love what we do and there are several exciting projects to be involved in. We hope after reading this you have an honest understanding of our ethos, and if what you have read excites you we would love to hear from you.
We will impress you with our ambition and ability. This is your chance to impress us. Take your time and show us your best work!
Please email your CV, any relevant experience, and a brief motivation statement for why you want to work with us to…
[email protected]
We look forward to hearing from you!

The day to day...
Love solving problems and delighting customers? This role’s for you!
You will be in communication with customers via phone or email to discuss and quote for future jobs, or you may be using your knowledge to discuss solutions to branding problems.
It is also your responsibility to take customer-supplied artwork and prep or perfect it using Adobe, before sending this on to the printing department.
Lastly, if you're up to it you will be involved in internal or external design projects for advancing the company or operations within.

Attributes we look for...
Enthusiastic and engaging
Passionate to learn new skills
Enjoys solving problems
A keen eye for detail
Creative
Understanding of quality
Honest
Good at prioritising
Able to remain calm under busy or stressful situations

Development opportunities...
Sales
Project design - Internal and External
Webdesign - Internal
Social Media content + Management
Office Manager
Developing industry knowledge by attending printing and event shows across the world (Fespa)

Skills...
Knowledge of printing industry
Knowledge of customer care
In-depth knowledge of Adobe suits
Proficient admin skills

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