I am currently representing Tower Hamlets Council who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience
We are looking for a ASB Liaison Officer this role will be based at: E1 1BJ
The right candidate will:
* Acting as the first point of contact for residents reporting anti-social behaviour.
* Responding professionally to telephone calls, emails and enquiries from residents, stakeholders and partner agencies.
* Providing support, advice and updates to victims of ASB.
* Logging and allocating ASB cases using Civica APP, COMINO and other case management systems.
* Maintaining accurate and up-to-date case records in line with data protection requirements.
* Supporting ASB Officers with victim contact, interviews, follow-up enquiries and case administration.
* Processing referrals to internal and external support agencies.
* Preparing correspondence, reports, flyers and intelligence submissions.
We require the following:
* Has experience working in a customer-focused environment.
* ASB experience
* Possesses excellent communication and interpersonal skills.
* Can confidently deal with residents who may be vulnerable, distressed or experiencing difficult circumstances.
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you Only candidates based in UK and eligible to work in UK are allowed
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