C

ASB Officer

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Job Description - ASB Officer




3 months contract with local authority




The role focuses on delivering exemplary customer service by addressing and resolving cases of anti-social behavior (ASB) to enhance the quality of life for residents. This position requires a proactive and responsive approach, adhering to the Council’s ASB policies and procedures. The role is primarily office-based and involves collaboration with local communities and partner agencies to effectively manage ASB issues.







Responsibilities





  • Conduct thorough investigations of ASB cases to gather credible evidence and determine appropriate interventions.

  • Utilize prevention, diversionary, and enforcement mechanisms to stop ASB, ensure witness safety, and prevent recurrence.

  • Draft high-quality investigative documents, including officer statements and affidavits, for use in trials.

  • Prepare court bundles, draft court orders, and liaise with legal advisors and court personnel.

  • Represent the Council in court proceedings.

  • Keep customers and stakeholders informed about case progress with timely and accurate responses.

  • Undertake risk assessments and make referrals to relevant support services for vulnerable victims and perpetrators.

  • Address breaches of leasehold/tenancy conditions and take necessary actions.

  • Gather intelligence and evidence for enforcement actions against ASB and drug-related activities.

  • Collaborate with police, enforcement officers, and partner agencies to resolve ASB incidents.

  • Develop patrol plans with ASB Estate team members to address ASB hotspots.

  • Work with the Metropolitan Police and Integrated Enforcement Team on community safety initiatives.

  • Assist in developing and delivering ASB-related projects and improving the ASB service.

  • Promote equality and meet the diverse needs of residents and staff.

  • Contribute to the council’s priorities and outcomes, fostering a ‘one organisation’ approach.

  • Develop positive relationships with colleagues, stakeholders, and communities.

  • Support organizational change and learning, promoting innovation and accountability.

  • Adhere to the council’s health, safety, and welfare policies.







Requirements








  • Proven experience in investigating and managing ASB cases.

  • Strong understanding of ASB policies, procedures, and legal frameworks.

  • Excellent communication and interpersonal skills.

  • Ability to draft high-quality legal documents and represent the Council in court.

  • Experience in collaborating with law enforcement and partner agencies.

  • Strong problem-solving skills and ability to work under pressure.

  • Commitment to promoting equality and diversity.

  • Ability to manage multiple tasks and prioritize effectively.

  • Familiarity with risk assessment and referral processes for support services.








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