Asset Officer

We have an incredible opportunity to join our team as an Asset Officer! If you are looking for a varied, customer-facing role then this could be the role for you.

It's an exciting time to join us. Our corporate plan sets out what we want to achieve over the next 5 years, with new strategies to support our ambitions. These build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes. 

We own and manage c.8,000 homes in the east of England, working closely with other agencies and stakeholders within our communities. We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.

A lot of our roles come with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.

Outline of key responsibilities...

• Support the Assets Team in delivering a great service to residents, ensuring that assets systems data is accurate and validated. Working with colleagues in the organisation to improve the ways we collect, manage and develop our asset data. This includes land registry enquiries
• Gather intelligence about Havebury’s assets and assist in the planning of investments by recording, maintaining, and reporting management information about our assets and contracts
• Work alongside internal teams regarding replacement and investment enquiries, as well as general enquiries.
• Work closely with the Asset Data and Surveying Manager co-ordinating data for major works procurement, including planned investment for properties over a 30-year period
• Work closely with the Asset Data and Surveying Manager to work on ways to improve our financial and customer services
• Be a key point of contact for the Asset team when it comes to Asset management enquiries and administration support to the team. This includes both internal and external customers
• Support the wider Asset Data and Surveying Team in administration tasks such as booking appointments, raising purchase orders, and handling enquiries

We are looking for someone who has...

• Experience within a customer-facing role, dealing with members of the public including effective handling of difficult situations
• Experience working in an administration type role
• Excellent communication skills, both written and verbal
• Exemplary organisation and prioritisation skills, with the ability to work on own initiative
• Excellent IT skills, particularly Microsoft Excel

In return, we are offering...

• An annual salary of £30,683.69
• We are committed to providing a healthy work-life balance for employees and their families, as such we operate hybrid working conditions from home and our office in Bury St Edmunds
• Flexible working around a 37 hour week
• Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year
• Pension – between 7% - 12% dependant on individual contribution
• Life assurance - a payment of X3 your salary.
• Annual Flu Jab - provided each winter to all employees.
• Electric Vehicle salary sacrifice scheme - plus we currently have free electric charging points
• Competitive medical cashback plan

At Havebury we operate a no closing date policy and evaluate candidates upon application. Therefore please apply without delay.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.