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Assistant Accommodation Manager - Coventry

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Job Description - Assistant Accommodation Manager - Coventry

Assistant Accommodation Manager for Luxury Student Accommodation

Are you passionate about creating a welcoming, inclusive, and diverse environment for students? Do you have a knack for sales, people management, and ensuring high standards of health and safety?

Join our clients team who is a leading provider of luxury student accommodation in Coventry, and make a difference in students' lives!

Responsibilities:

  • Achieve sales, renewals, and referral targets.
  • Manage site open days and tours.
  • Maximise profits and customer satisfaction through effective take-over management.
  • Stay informed on local competition, university status, and student demographics.
  • Maintain brand standards via physical site upkeep, staff communication, and online presence.
  • Manage contractors, ensuring compliance with health and safety standards.
  • Maintain statutory testing records and ensure all staff and residents are aware of emergency procedures.
  • Manage incident response and ensure the site remains safe and accessible.
  • Drive effective and friendly customer communication.
  • Build strong relationships with university accommodation offices and external agencies.
  • Address student issues, concerns, and welfare needs, intervening and mediating as necessary.
  • Maintain high service standards to promote renewals, positive reviews, and referrals.
  • Manage site maintenance and project manage the turnaround, check-out, and check-in processes.
  • Accurately record tenant applications, damage deposits, council tax, complaints, compliments, welfare, and maintenance.

Qualifications:

  • Strong sales and people management skills.
  • Knowledge of health and safety regulations.
  • Excellent communication and customer service abilities.
  • Ability to manage finances and administrative tasks efficiently.

Join us in providing exceptional living experiences for students in a vibrant and inclusive community. Apply today and be part of a team dedicated to excellence

Original job Assistant Accommodation Manager - Coventry posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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