Assistant Administrator

Baltic Recruitment are delighted to be supporting our established, market leading manufacturing client with their search for an Assistant Administrator.

Overall Purpose:

• To deliver proactive customer service to our clients.
• Direct link between the client and the company, supporting managing day-to-day affairs on a project basis.
• To assist the internal sales team in project managing each customer opportunity from enquiry to invoice. This will include communicating with all internal departments.
• Keeping CRM up to date with enquiries.

Key Duties:

• Answering calls/emails and directing through the business.
• Working closely with the internal & external sales teams to support on existing and new business development.
• Accept, understand and act upon written sales brief provided by Business Development/Sales Team for estimates and orders for all opportunities.
• Produce and send Order Acknowledgement to client when estimate is converted into a production order.
• Produce clear and concise works instructions documents, on Tharsten MIS system, from quotations previously produced and purchase orders supplied by customer.
• Raise invoice requests and issue proof of deliveries.
• Be the internal contact for the client and answer any queries that may arise on activities where applicable.
• To communicate to your line manager any information which will assist in the smooth running of the department.
• To help with the administrative tasks of the departments directed by your line manager.
• To work in conjunction with your line manager to identify any training and development needs/requirements.
• To complete documentation in accordance with Company procedures.

Key Requirements:

• Computer literacy including knowledge of using Microsoft excel and Microsoft PowerPoint.
• Numerate and Literate.
• A junior sales administrator will be based in an office environment.
• Excellent oral and written communication skills.
• Good organisational skills.
• A pro-active approach with a willingness to learn on all tasks undertaken.
• The ability to work as part of a dynamic team and contribute positively to the work environment.
• Attention to detail.
• A personable and professional character that will allow you to build client relationships.

The Package:

• £25,396 per annum.
• 40 hrs per week: 8am - 16:30pm Mon - Fri.
• 25 holidays + bank.
• Company pensions scheme.
• Private medical.
• Quarterly bonus potential.