Assistant Concierge

Assistant Concierge - 5-Star Residential Development

Location: Knightsbridge, London

Salary: £28,250 per annum
Schedule: 5 out of 7 days per week (2 weekends off per month)

Working hours: Early rota: 7:00am - 15:00pm / Late rota: 15:00pm - 23:00pm

Hours: 40 hours per week

Do you have a passion for delivering exceptional service? Do you have a proven track record of delivering exceptional 5-star customer service? This is a fantastic opportunity to join a prestigious luxury residential development in Knightsbridge, where high standards and attention to detail are essential. You'll be part of a close-knit and friendly team, working in a supportive environment. Enjoy access to a comfortable, secluded on-site staff room, complete with a fully equipped kitchen, all necessary facilities and gym.

What We Offer:

• Competitive salary that increases after 3 months - Also, double pay on bank holidays.
• Pension contributions to support your future.
• 28 days holiday for a well-balanced lifestyle.
• Structured shift pattern provided 2 weeks in advance
• A high-end, luxurious work environment in one of London's most desirable locations, including staff gym.

What You Will Do:

• Provide a seamless, professional front-of-house service for residents and guests.
• Assist with resident requests, including reservations, deliveries, and travel arrangements.
• Oversee security and access control, ensuring a safe and welcoming environment.
• Liaise with contractors and service providers to maintain the building's high standards.
• Maintain a high level of professionalism and presentation at all times.
• Handle enquiries, concerns, and special requests with efficiency and discretion.

What We're Looking For:

• Luxury customer service and/or 5-star hotel experience
• A strong ability to deliver outstanding customer service.
• Excellent communication and ability to use initiative.
• A professional, polished, and proactive approach to work.

If you're ready to take the next step in your concierge career at one of London's most exclusive addresses, we would love to hear from you.

Interviews are underway - apply now!