Assistant Director of GC&E Sales

WELCOME TO A WORLD OF OPPORTUNITIES

AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.

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What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions

one day we are busy looking after a family on vacation visiting London, the next day a world famous sports team or music artist. But every day we are busy creating lasting memories.
A WORLD OF REWARDS
Smart uniform provided

and laundered
Free

and healthy

meals

when on duty
Grow your Career!
Personal Development

programmes designed to support you at every step of your career
A chance to make a difference

through our Corporate Responsibility programmes

Find out what and how we are doing (

https://cr.hilton.com

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Team Member Travel Program:

discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Guest Experience Day

1 night stay with breakfast per year
Team Member Referral Program
High street discounts:

with Perks at Work
Holiday:

28 daysincluding bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Discounted Parking

- £2 per day at Red Car Park
Modern and inclusive

Team Members areas
Competitive Sales Incentives
An Assistant Director of Group, Conference and Events Sales will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests.

What will I be doing?
As an Assistant Director of Groups, Conference and Events, you will assist in meeting and drive efforts to maximise revenue, profit, and the satisfaction of Guests. The AssistantDirector of Groups,Conference and Events will develop the Team through the coordination of an onboarding plan and continued development efforts to ensure that the Conference and Events and related Teams are fully prepared to offer an exceptional conference and event experience. Specifically, an Assistant Director Groups,Conference and Events will perform the following tasks to the highest standards:
Assist the Commercial Team to maximise conference and banqueting revenue and profit through pro-active selling techniques, calendar/time management, and pricing strategy
Ensure the highest standards of conference and banqueting business processes
Ensure the Conference and Events Sales Team has the skills and knowledge required for high-level performance
Implement an effective selling strategy and ensure this strategy is understood and executed by all Team Members
Ensure fairness in vendor selection and with vendor pricing, such that non-contracted customers receive the same rates (quotes) regardless of the chosen booking channel used
Ensure company/department specific induction/onboarding plan for Revenue/Conference and Events/ Reservations Managers is identified, executed, and in coordination with the relevant Human Resource Manager and Regional Director of Revenue
Maintain consistent communication with the Training and Development department to ensure Teams at all levels are trained and developed through the use of structured training calendars and programs
Maintain strong internal control of the working environment, such that it is always in compliance Hilton and the Hotel brand's policies and procedures
Ensure communication meetings occur and are accompanied by documentation/minutes on a monthly basis
Manage staff performance in compliance with company policies and procedures
Recruit, manage, train and develop the Conference and Events Team
What are we looking for?
An Assistant Director of Groups, Conference and Events serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Demonstrated previous experience in similar role
Strong Planning background
Proven commercial acumen
Ability to demonstrate negotiation and influencing skills
Effective management skills
Positive attitude and excellent communication skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience working within the hospitality industry
Commercial and industry knowledge

EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests

and behind every job, theres an extraordinary person working to make each Stay magical. Thats why at Hilton, Every Job Makes the Stay.
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Hilton Brands | Global Hospitality Company

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