Assistant General Manager

Assistant General Manager – Maggie's Rock'N'Rodeo – Full Time (approx. 45 Hours p/w)

We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:

• £32k, depending on experience + approx. £5k in tips, there is also the potential to earn bi-annual bonus’
• 100% of service charge goes to the team
• Free meal and unlimited non-alcoholic drinks on shift
• 50% off food and drink across itison venues with friends and family
• Private medical insurance
• Employee Assistance Programme to look after your mental wellbeing
• Complimentary tickets to itison major events
• 15% off at itison.com
• Taxi contribution for anyone working past 1am
• Enhanced Maternity & Paternity
• Team Incentives including Employee of the Month
• Two fully paid socials a year
• Fully funded external training courses
• Great work/life balance with a rota that can suit varied shift patterns
• Great opportunities to develop and progress

About the Role
At itison venues, our main mission is to bring great experiences to all of our customers and we are looking for people who are just as passionate about doing this as we are!

As the Assistant General Manager, you will support the GM to:

• Oversee the daily operation and lead the team to deliver the best service possible to our customers on the bar and the floor.
• Training the team & maintaining the high standards that are in place
• Effectively manage costs, showing a solid understanding of budgets, KPI’s and creating rotas whilst managing team cost.
• Maintain a high level of compliance management in areas such as licensing, risk assessments and health & safety procedures.
• Build relationships with the whole team and use these to guide and motivate them towards delivering unforgettable experiences.

About the Venue
Maggie’s Rock ‘n’ Rodeo is Scotland’s first country-themed bar where we’re partying til 3am every night and serving up the best brisket, burgers and buffalo wings this side of Nashville.

Plus live bands and sports every night across our big screens, our very own Bull Pit complete with mechanical Buckin’ Bronco - and a wild line up of live events yet to be announced.

If you’re fixing for a new gig, love a good ol’ fashioned knees up and already own your own cowboy hat, we’re looking an Assistant General Manager to come join our amazing team!

This role would suit someone in an existing AGM role, looking for an exciting change, or a strong/experienced Duty Manager/Supervisor, looking for a step up.


About You
If you are looking for variety and love being busy – you’re in the right place! 

We are looking for someone who:

• Has a genuine passion for food & drink and giving the best service to our customers with at least 2 years management experience in a hospitality environment.
• Takes their role seriously and can communicate effectively with their team.
• An honest and hardworking team player who can be flexible and adaptable.
• Has a current, valid Personal Licence obtained in Scotland

About the Process
If you think this sounds like the right role for you, then we would love for you to apply.  If we like your application, we will be in touch to arrange an interview with you.