Assistant Head Of Service - Family Services

Lead
high-performing services. Inspire great teams. Deliver exceptional outcomes for
families.

Build a
career where your leadership drives quality, compliance and positive outcomes.

At Progressive
Care, we offer more than a job — we offer purpose, progression and the
opportunity to make a lasting impact on the lives of children and families.

For over 25
years, we have been a leading provider of social care services, supporting
children, young people and adults to achieve positive outcomes and fulfil their
potential. As we continue to grow, we are looking for an experienced and
ambitious Assistant Head of Service to provide leadership across our
Residential Family Assessment Centres.

This is an
exciting opportunity to join a forward-thinking organisation where your
leadership will directly influence service performance, quality and development
across a regional portfolio of Family Assessment Centres.

Why Join
Progressive Care?

You'll be part
of a nationally recognised organisation delivering:

• Children's
  Residential Care
  
• Family
  Assessment Services
  
• 16+
  Supported Living
  
• Learning
  Disabilities Support
  

Everything we do
is focused on one goal: helping individuals feel safe, valued and supported to
achieve positive futures.

As Assistant
Head of Service, you will play a key role in ensuring our Family Assessment
Centres deliver outstanding services, maintain regulatory compliance and
achieve the best possible outcomes for families.

Your Role as
Assistant Head of Service – Residential Family Assessment Centres

Reporting to the
Head of Service, you will provide operational leadership across Residential
Family Assessment Centres within an allocated region.

You will have
direct line management responsibility for Registered Managers and overall
accountability for regional service performance, including regulatory
compliance, quality assurance, safeguarding, staffing, occupancy and budget
management.

Working closely
with the Senior Leadership Team, you will drive continuous improvement, develop
high-performing teams and ensure all centres operate in line with Progressive
Care's values, policies and high standards of practice.

Key
Responsibilities

• Provide
  leadership, support and line management to Registered Managers across the
  region.
  
• Maintain
  oversight of the operational performance of all Family Assessment Centres
  within your allocated area.
  
• Lead
  on regulatory compliance, quality assurance and continuous improvement
  activities.
  
• Ensure
  safeguarding systems and practices are effective and embedded throughout
  services.
  
• Monitor
  and improve service performance, quality standards and occupancy levels.
  
• Oversee
  workforce planning, recruitment, retention and staff development.
  
• Monitor
  and manage regional budgets and resources effectively.
  
• Produce
  operational, quality and performance reports for the Senior Leadership
  Team.
  
• Support
  continued service development, innovation and growth opportunities.
  
• Participate
  in senior management on-call arrangements as required.
  

Requirements

Requirements

Our Ideal
Candidate Will Have

• Significant
  leadership experience within Family Assessment Services, Children's
  Residential Care or a related social care setting.
  
• Experience
  managing multiple services or provisions across a geographical region.
  
• Strong
  knowledge of safeguarding, regulatory compliance, quality assurance and
  governance.
  
• Proven
  ability to lead, motivate and develop high-performing teams.
  
• Experience
  of managing budgets and delivering operational performance targets.
  
• Strong
  communication, organisational and stakeholder management skills.
  
• The
  ability to analyse performance data and implement effective improvement
  plans.
  
• A
  commitment to delivering exceptional outcomes for children and families.
  

Desirable

• Level
  5 Leadership and Management qualification (or equivalent).
  
• Management
  experience within Family Assessment Services.
  
• Experience
  supporting services through regulatory inspections.
  
• Relevant
  professional qualification in Social Work, Health or Social Care.
  

Benefits

Benefits

What We Offer

Competitive
Pay & Rewards

Our structured
salary framework reflects your experience, skills and contribution, ensuring
you are recognised and rewarded for the value you bring.

Career
Progression Opportunities

As Progressive
Care continues to grow, so do the opportunities for our people. We are
committed to developing future leaders and providing clear progression pathways
across the organisation.

Training
& Development

We invest in
your professional growth through:

• Comprehensive
  induction programme
  
• Ongoing
  leadership and management development
  
• Specialist
  training relevant to your role
  
• Access
  to fully funded qualifications through our Nationally Accredited Training
  Centre
  

Wellbeing
Support

We offer a range
of benefits designed to support your physical health, mental wellbeing and
work-life balance.

Supportive
Work Environment

Join a
collaborative, values-led organisation where you'll receive regular
supervision, strong leadership support and opportunities to contribute to
service innovation and improvement.

Ready to Make
a Difference?

Join Progressive
Care and help shape the future of Residential Family Assessment Centres while
leading teams that create positive outcomes for children and families.

Apply today or
speak to our Talent Team to find out more on 0114 2800 265 or [email protected]