Assistant Lounge Manager (Palm Court) - Sheraton Grand Park Lane

POSITION SUMMARY

We are hiring for an Assistant Lounge Manager in Palm Court

Based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair. 

Rewards for work…. Benefits for your lifestyle 

• Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here 


• World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family. 


• Work alongside some amazing talent - award winning, experienced hospitality professionals 


• Discounted room nights & food and beverage - because your well-being means so much 


• Complimentary laundry, free meals on duty 


• Access to fabulous and flexible benefits to help you in and out of work 


• Eligible for Service Charge 

Your place of work, what to expect

Located within the iconic Sheraton Grand London Park Lane, The Palm Court is one of Mayfair's most celebrated dining destinations, renowned for its award-winning Afternoon Tea, elegant Art Deco surroundings and exceptional hospitality. Combining timeless British tradition with contemporary creativity, The Palm Court offers guests a truly memorable experience in one of London's most iconic and historic settings. 

From beautifully crafted pastries and signature Afternoon Tea experiences to all-day dining and cocktails, our team is dedicated to delivering impeccable service with warmth, attention to detail and genuine care. With live piano performances, a vibrant atmosphere and a reputation for excellence, The Palm Court is the perfect place for passionate hospitality professionals who take pride in creating unforgettable guest experiences. 

Recognised for its commitment to excellence, The Palm Court was honoured with the Award of Excellence at the Afternoon Tea Awards 2026, celebrating the team's dedication to craftsmanship, creativity and delivering one of London's most distinguished Afternoon Tea experiences.

Your day to day

• You will supervise and support the Food & Beverage team, ensuring the smooth day-to-day operation of the outlet.


• You will coach, train and motivate associates, helping to create a positive, high-performing team culture.


• You will lead by example in delivering exceptional guest experiences and ensuring brand standards are consistently met.


• You will maintain compliance with company policies, health & safety requirements and operational procedures, while supporting the wider Food & Beverage team as required.

Supporting all F&B outlets

As part of our wider Food & Beverage team, colleagues may also have the opportunity to support other outlets and events across the Sheraton Grand London Park Lane. This allows team members to broaden their experience, develop new skills and gain exposure to a variety of service styles within one of London's most prestigious hospitality environments.

Prior experience in a similar environment is a must. Only candidates with valid right to work in the UK will be considered for this role.