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Assistant Manager

Job Description - Assistant Manager

Extra superstars wanted for this exciting busy Cotswold based venture!

Join our team & bring our vision to life; A bustling, busy boozer and retail shop, stocked with locally brewed Hawkstone beer & fresh seasonal food sourced directly from British farmers. We want this to everything a great pub should be!

Fantastic opportunity for experienced and motivated skilled Assistant Manager

All successful candidates will be fast on their feet, smiley, unflappable and genuinely excited to be part of a new team.

If you are looking for a fun, vibrant site offering new opportunities- we are excited to meet you!

All positions are live-out and staff must have their own transport.

Key Responsibilities:

  • Support the General Manager in the daily operations of the pub.
  • Lead and motivate front-of-house staff to deliver exceptional customer service.
  • Ensure smooth and efficient bar and floor service, especially during peak hours.
  • Assist with staff training, rota planning, and shift management.
  • Maintain the traditional British pub atmosphere and uphold cultural authenticity.
  • Handle customer complaints and resolve issues professionally.
  • Oversee health and safety compliance, hygiene standards, and licensing regulations.
  • Act as a key holder and take charge of opening/closing duties.

Requirements:

  • Previous experience in a supervisory or management role in hospitality.
  • Strong understanding and respect for British pub traditions and clientele expectations.
  • Confident in leading a team and making decisions under pressure.
  • Excellent communication and interpersonal skills.
  • Flexible availability, including evenings, weekends, and bank holidays.
  • Personal Licence (preferred or willingness to obtain).

What We Offer:

  • Competitive salary based on experience.
  • Staff discounts and meals on shift.
  • A fun, sociable, and supportive working environment.

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking
  • Sick pay

Schedule:

  • 10-hour shift
  • Day shift
  • Holidays
  • Evening shift
  • Weekend availability
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