Assistant Manager (Retail)

We are looking for an experienced senior retail professional to join a prestigious organisation based in the Midhurst area as an Assistant Manager. This is an exciting opportunity to become part of the team working on-site within one of their award-winning retail shops. You will be passionate about delivering an exceptional customer experience and maintaining the outstanding standards associated with a luxury brand. The role offers a salary of up to £34,000, alongside a generous suite of benefits and excellent opportunities to develop your career.

This is a full-time, hands-on role, with flexibility to work weekends and occasional evenings as required. You will be a visible presence on the shop floor, leading from the front and acting as a true brand ambassador, representing the organisation and its values while championing an outstanding service culture. Working directly within the award-winning retail environment, you will play a key role in leading and developing the shop team, ensuring consistently high standards across the customer experience, shop floor presentation and day-to-day operation.

Key Responsibilities

* Lead, motivate and support the shop team, creating a positive and engaging working environment

* Act as a brand ambassador, representing the organisation and delivering its values through every customer interaction

* Drive an exceptional service culture and ensure consistently outstanding customer experiences

* Be hands-on and visible on the shop floor, leading by example and supporting the team where required

* Support, coach and develop team members to achieve high standards of performance and service

* Maintain excellent shop floor presentation and standards

* Oversee visual merchandising, ensuring the environment reflects the quality and luxury of the brand

* Support staff rotas and ensure appropriate team coverage

* Assist with purchasing, stock management and supplier requirements

* Support the management of costs and commercial performance

* Help ensure the smooth and efficient running of operations

* Work collaboratively with the wider management team to continuously improve service, standards and team performance

The Successful Candidate Will Have

* 3+ years' experience in a similar management position, such as Assistant Manager, Deputy Manager or another senior retail leadership role

* Proven experience leading, motivating and supporting a team

* A hands-on approach and willingness to get involved across the shop floor

* A positive, proactive and agile approach, with the ability to adapt to changing priorities

* Excellent attention to detail and strong organisational skills

* Confidence and personality to engage with customers

* A genuine passion for people, retail and service

* High personal standards and pride in maintaining an exceptional environment and customer experience

Elite Staffing Solutions are acting as the Employment Agency on this vacancy
Only candidates based in UK and eligible to work in UK are allowed