Assistant Meetings & Events Manager - Sheraton Heathrow Hotel

POSITION SUMMARY

Are you passionate about delivering unforgettable events and creating exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you!

We're looking for an Assistant Meetings & Events Manager to join our dynamic hospitality team and play a pivotal role in bringing events to life. From corporate conferences and gala dinners to weddings and celebrations, you'll help deliver seamless, high-quality experiences that leave a lasting impression on every guest.

We’ll support you in and out of the workplace by offering:

• Competitive rate of pay - £32k plus up to 10% bonus


• Upsells and guest referral incentives uncapped!


• Complimentary car park - worth up to £1,300.00 p/a


• Complimentary uniforms/free dry cleaning - worth up to £1,000.00 p/a


• Dental and Eye care benefits worth up to £1,000.00 p/a


• Paid meal break and free meals on duty 


• Team-spirited co-workers


• Encouraging management


• Wellbeing programs


• Learning and development opportunities


• Discounts on hotel rooms and food and beverage


• Recognition programs


• Inspiring career mentors


• Friendly and vibrant team atmosphere


• Network of inspiring business leaders that support development and endless opportunities


• Travel the world with the #1 leader in hospitality (Global Transfers)

JOB ROLE:

As Assistant Meetings & Events Manager, you'll be at the heart of our operation, supporting the planning, coordination and delivery of a wide range of events.

• Lead and inspire the Meetings & Events team during service


• Ensure all events are delivered to the highest operational standards


• Coordinate room setups, banquet requirements, and event logistics


• Work closely with the kitchen and operational teams to ensure flawless execution


• Manage staffing levels to meet business demands while maximising efficiency


• Monitor stock, equipment and event inventories


• Handle guest feedback professionally and resolve issues quickly


• Drive exceptional customer service and guest satisfaction


• Support training, coaching and development of team members


• Maintain health, safety and compliance standards across all event spaces

WHAT WE ARE LOOKING FOR:

We're searching for an energetic and hands-on leader who enjoys working with people and creating amazing guest experiences.

Essential:

• Previous experience within Meetings & Events, Banqueting, Hospitality or Food & Beverage operations


• Strong leadership and team management skills


• Excellent communication and organisational abilities


• Ability to remain calm and focused in a fast-paced environment


• Passion for delivering outstanding service


• Experience handling guest enquiries and resolving challenges professionally


• Flexibility to work evenings, weekends and holidays when required

You'll Really Stand Out If You Have:

• Experience supervising large-scale events


• Knowledge of banquet operations, room setups and event service standards


• Experience training and developing team members


• Strong commercial awareness and understanding of operational budgets


• A genuine passion for hospitality and creating memorable experiences

YOU’RE WELCOME HERE:

Our highest priority is making you feel as welcome as our guests. At Marriott International, you'll be appreciated, supported, and provided with opportunities to grow and develop your career.