Assistant Night Manager

Would you like to work for a company that gives you:
£250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply
Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
Meals provided whilst on shift
Sales incentives and initiative rewards
Discounted / Free use of leisure facilities

Hotel specific
Stays in our hotels at discounted prices

or
Even free stays in our hotels as one of our rewards & recognition incentives,
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships

T&Cs apply
Annual Holidays entitlements inclusive of Bank Holidays
Opportunity to buy additional holiday entitlements
Pension enrolment
Does the below sound like you?
Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Commitment to delivering a high level of customer service
Good communication and excellent grooming standards
Ability to work morning, afternoon/evening, and weekends
Deliver exceptional customer experiences all the time
Is the Assistant Night Manager role for you for you, do you have you the skill set and experience to take on this role?

Then whats stopping you?
Klarent Hospitality are recruiting for an Assistant Night Manager
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role:
Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
Maximise room occupancy at best rates and use up-selling techniques to promote hotel facilities
Assistant with conference, banqueting and restaurant set ups
Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
Represent the Night Manger and other senior managers in their absence,
Responsible of the hotel Monitor the appearance, standards, and performance of the Front Office
Ensure Team Members have current knowledge of hotel products, services, pricing and policies,
Continuously trained to learn and understand policies and practices
Compile adequate handover to early staff / Duty Manager
Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
Conduct Health and Safety Checks and Night Walks

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