Assistant Operations Manager

Full-Time | Logistics & Transport | Operations Management | £13per hour

Ready to take the next step in your logistics career?

ATA Sameday is looking for a driven and experienced Assistant Operations Manager to join our growing team.

This is a hands-on operational role supporting the day-to-day running of our same-day delivery operation. You’ll work closely with drivers, depot teams, clients and senior management to keep the operation running smoothly, safely and efficiently.

If you enjoy a fast-paced environment, solving problems and working with people, this could be the perfect next step for you.

What You'll Be Doing

• Supporting the Operations Manager with the daily running of the operation.
• Managing and supporting drivers throughout the working day.
• Assisting with driver planning, route allocation and daily schedules.
• Monitoring driver attendance, performance and operational KPIs.
• Dealing with driver queries and resolving operational issues.
• Managing delivery delays, failed deliveries and other day-to-day challenges.
• Communicating with clients, drivers and internal teams.
• Supporting driver onboarding, inductions and training.
• Ensuring company processes, health & safety and compliance standards are followed.
• Assisting with reporting, investigations and performance management.
• Identifying areas for improvement and helping implement practical solutions.
• Providing support and cover for the Operations Manager when required.

What We're Looking For

We're looking for someone who is organised, confident and hands-on, with previous experience in logistics, transport, courier or delivery operations.

You will ideally have:

• Previous supervisory, team leader or management experience.
• Experience managing or supporting drivers.
• Strong communication and people-management skills.
• Excellent organisation and time-management skills.
• A proactive approach to problem-solving.
• The ability to stay calm and make decisions in a busy environment.
• Good IT and administration skills.
• A strong focus on customer service and operational performance.
• The flexibility to support the operation when needed.

⭐ Why Join ATA Sameday?

This is a great opportunity for an experienced Transport Supervisor, Logistics Coordinator, Depot Supervisor, Team Leader or Operations professional looking to progress into a management role.

You’ll play an important part in supporting our drivers, maintaining operational standards and helping ATA Sameday continue to grow.

If you're ready for your next challenge and want to be part of a growing logistics business, apply today!

ATA Sameday – Delivering more than just great service.