Assistant Retail Manager

Job role : Assistant Retail Manager Location: London, Liverpool Street Salary : £34,000 per year Shift Pattern : Monday-Friday, 40 hours Houston & Hawkes have an exciting opportunity for an experienced Assistant Retail Manager to work at our prestigious contract in London. Assistant Retail Manager Duties: Responsible for managing the daily operations of the restaurant Hold daily briefings with team to engage them on key messages and encourage discussion Making sure we are meeting the standards required by the client To ensure a 5* service is always delivered Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts Seek opportunities to exceed customer and client expectations and increase the turnover Coordinating pop ups Monitor compliance with company and government regulations, regarding customer service, food preparation and serving, and building maintenance in the dining facility To assist the compilation and delivery of various management reports in Word, Excel, To assist with the planning, organisation and delivery of events scheduled during the year Look at up-selling opportunities Day to day management of the ordering process and stock control Assistant Retail Manager Requirements: Previous experience as Assistant Retail Manager or Head Barista Barista knowledge essential Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities Positive attitude, professionalism and respect for others Have the ability to display a real passion for food and customer service Must be able to work within a team and without supervision An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team Must be computer literate and have experience in using excel spreadsheets Have creativity and a flair for marketing Assistant Retail Manager Additional Benefits: Free meals at work Contributary pension scheme Free access to the company Employee Assistant Programme Life assurance Company events including all company Christmas party Recognition schemes and people awards Family friendly support Uniform provided Who we are: Houston & Hawkes – a young and dynamic independent caterer based in the South East. We believe in creating memorable experiences for our customers through our upbeat, creative and sustainable food offer. We operate coffee bars, staff restaurants and delis in conjunction with client’s hospitality and events requirements. We are socially responsible, mad about Great British produce, and dedicated to our talented teams. We offer dedicated training for all our team members with clear career plans to assist in your future development.