Assistant Room Service Manager

Assistant Room Service Manager*** luxury hotel in London***
Incredible benefits
We are looking for a Assistant Room Service Manager to join our team on a full-time basis. This position reports into theRoom Service Manager andFood & Beverage Manager.
Working pattern:

working 5 days per week with 2 days off / shift work 7:00am

3:00pm / 2:00pm - 10:30pm
Salary:

£27,300 + Service charge
We are looking for someone with previous experience within a similar

role withexcellent communication skills and strong attention to detail who enjoys delivering personalised service to guests.
As a Assistant Room Service Manager you will be:
Overseeing all aspects of the daily operation of the hotels room service operation
Working with other departmental manager and keep them informed of Food & Beverage challenges as they arise
Supervising all Room Service employees
Training and developing the team in order to ensure consistency of service delivery
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.
We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.
The Milestone Hotel and Residences, part of the Red Carnation Hotel Collection, is a beautiful five star hotel located opposite Kensington Palace Gardens and close to The Royal Albert Hall. Part of Leading Hotels of the World, this property has 44 individually designed bedrooms, 12 luxury suites and 6 long-stay apartments, a classic lounge area for Afternoon Tea, Chenestons Restaurant (2 Rosettes) and unique Stables Bar. The hotel is renowned for delivering exceptional and attentive guest service.

What's in it for you?
Professional, award winning training and development opportunities
Recommend friend and family bonus scheme worth up to £600
Free meals on duty
Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
Complimentary uniform and dry-cleaning services
Holiday allowance increasing with length of service up to 25 days
Two paid volunteering days each year
Free access to Employee Assistance Programme
Hotel based recognition incentive (Employee of the month up to £200)
Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
Staff Appreciation Party and other Employee Recognition Events
Join us in this incredible new opportunity and apply now!
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK.

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