Our client, a large franchised main dealership, in Southend has the requirement for an experienced Senior Service Advisor / Assistant Service Manager to join their established and high performing Aftersales team.
Responsibilities
As an Assistant Service Manager your responsibilities will include:
* Organise, coach, motivate and lead your workshop & front of house team
* Ensuring the very highest levels of customer service every time.
* Departmental profitability
* Delivering dealership and manufacturer budgets
* Controlling expenses
* Recruitment and selection, staff coaching and motivation
* Optimising workshop capacity and utilisation
* Installing, and maintaining processes
* Monitor, develop and improve CSI and customer experience
Experience, Skills & Qualifications
Essential Requirements:
* Minimum of 3 years’ Service Advisor experience
* Full UK Driving Licence
Desirable Requirements:
* Franchised Dealership Experience
* Kerridge
Remuneration & Benefits
* Basic Salary of £35,000
* On Target Earnings of £55,000
* Use of Company Vehicle
* Extensive Benefits Package
INDPERM
04326 Only candidates based in UK and eligible to work in UK are allowed
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