Assistant Service Manager - Supported Living

**Assistant Service Manager**

**Location: Margate, Kent**

RGH Global is delighted to be recruiting on behalf of a respected social care provider for the position of Assistant Service Manager.

This is an excellent opportunity to join a high-quality supported living service in Margate that provides specialist care to two individuals with complex needs, profound learning disabilities, autism, and mild behaviours that challenge. One individual uses Makaton signs, and both require high levels of personal care support.

**The Role**

This is a hands-on, leadership position reporting to the Service Manager. You will play a key role in driving service improvement, leading by example, and ensuring outstanding outcomes for the people we support. The role includes participation in the on-call rota.

**Key Responsibilities**

- Work in partnership with the Service Manager to lead, motivate and develop a positive, high-performing team

- Maintain the delicate balance between keeping people safe and enabling positive risk-taking

- Demonstrate a thorough understanding of the social care sector and its impact on the lives of the individuals we support

- Ensure full compliance with all policies, procedures and best-practice standards

- Support recruitment, staff development and performance management in a fair, consistent and professional manner

- Champion a culture of continuous improvement and excellence

- Act as Service Manager during periods of absence

- Work the required shift pattern: early shifts (7:00am – 2:30pm), late shifts (2:00pm – 9:30pm / 2:30pm – 10:00pm), including bank holidays. Occasional extension of shifts may be required for 1:1 staff supervision (no night shifts)

**Person Specification**

The successful candidate will:

- Be passionate about delivering person-centred care and driving continuous improvement

- Possess a positive, proactive and solutions-focused attitude

- Share our core organisational values:

– **Respect** – treating others as we would wish to be treated

– **Excellence** – striving for the highest standards in everything we do

– **Integrity** – always doing the right thing

– **Pride** – taking genuine pride in the quality of our work

Previous experience in social care leadership is desirable, though we welcome applications from candidates who may not meet every criterion but demonstrate strong values and a genuine willingness to learn and develop.

**What We Offer**

- Comprehensive induction and ongoing training

- Regular coaching and professional development support

- Excellent career progression opportunities

- Competitive salary and benefits package

We are proud to be a Disability Confident employer. Candidates who declare a disability and meet the essential criteria will be guaranteed an interview.

**How to Apply**

If you are interested in this opportunity and would like to discuss the role in confidence, please contact the RGH Global recruitment team.

We look forward to hearing from you.

RGH Global – Recruiting Excellence in Social Care