Assistant Surveyor - Portfolio Management

Job Title

Job Description Summary

Job Description

Key Responsibilities:

•    To support the Portfolio Management Team with the delivery of day to day property management matters 
•    To undertake, Applications for Consent, on behalf of an occupier client with limited supervision
•    To support the client in delivering Managed Exits, liaising with third parties (FM & Solicitors) with limited supervision
•    Liaising with C&W’s internal Accounts Team on the payment of rents and service charges
•    Liaising with the Property Administration Team in respect of database changes and invoice authorisation
•    Liaising with landlords and third parties on minor issues and escalating to senior colleagues as appropriate
•    Provide regular communication to clients on the progress of key tasks
•    To provide reasoned advice and support to clients on property management matters
•    Support the Estates Lead with contractual reporting, working with service lines to ensure regular updates are provided
•    Where required, to undertake basic transactional level activities such as licence renewals, car parking acquisitions, or internal departmental transfer agreements
•    Record Minutes & Actions during monthly face to face client meetings
•    Providing support to the Estates Helpdesk in terms of lease interpretation and liaising with FM suppliers
 

Qualifications:

•    A minimum of 5 GCSE passes (Grade A*-C), incl. Maths and English
•    Minimum 1 year commercial property experience desired

Knowledge & Experience:

•    Minimum 1 year commercial property experience desired
•    Experience of property management and knowledge of lease terms
•    Good level of computer literacy including Excel, Word and Outlook and ability to pick up new packages quickly
•    Strong customer service skills and the ability to deal with clients and colleagues at all levels
•    Good understanding of finance and accounting, specifically property related
•    Ability to think on feet, use initiative and work as part of a team
•    High level of organisation skills and ability to prioritise work